Status & Support

System Status

Live status of all Fractal Suite services. Updated automatically.

All systems operational
No incidents reported. Everything is running normally.

Services

Fractal Service Management
service.fractalsuite.com — ticket management platform
● Operational
Authentication
Microsoft SSO, Google SSO, email sign-in
● Operational
Database
Supabase — data storage and real-time sync
● Operational
Email Notifications
Ticket alerts, assignment emails, password reset
● Operational
AI Features
Triage, trend detection, self-service portal AI
● Operational
API
Webhook delivery and external integrations
● Operational

Incident history — last 30 days

✦ No incidents in the last 30 days.

Contact support

Existing customer? Fill in the form below and we'll get back to you as quickly as we can — usually within a few hours on business days.

Raise a support request
For existing Fractal Suite customers only. Sales enquiries: hello@fractalsuite.com
Typical response time
Under 4 hours
Mon–Fri, 9am–5pm GMT
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